our services
we offer many technical services to our customers. considering customer functionality first, our generalist knowledge allows us to enable successful solutions to your technical challenges..

our vision
we’re technical integrators; melding hardware, software, networks, and protocols to enable interesting & exciting products. we apply the adage that “form follows function”, concerning ourselves with the functionality of the end product. we’ve been around pc technology since it’s inception in the mid-80’s, growing in knowledge as pc hardware & applications matured. we like technology, and constantly strive to improve our craft.
 


a2z provides business & residential customers with service at your location. we improve or fix your hardware, software, peripherals, or networks. we streamline technical tools with experienced regular maintenance or via remote access. please contact us with questions, discuss options, or to arrange an appointment.

how we work - service & support options
we offer residential service at your house for a flat rate, and commercial service at your business on either an ala-carte “as needed” basis, or with a preferred relationship. your choice of support type..

residential flat-rate service
affordable at-home assistance. payment due at end of service call unless other arrangements made in advance
@$90 flat rate (for up to 2 hours of service).

commercial ala-carte
arrange service when you need it... payment due at end of service call unless other arrangements made in advance
@$85/hr standard rate @$65/hr non-profits & small businesses


commercial preferred service contract
regular maintenance keeps your critical resources in tune & helps avoid catastrophic events. setup a agreement to retain us for a minimum number of hours per month and get preferred pricing. it’s a win-win for us and our customers..
retain us for 2 - 5 hrs/mo @$85/hr
retain us for 6 - 10 hrs/mo @$80/hr
retain us for over 15 hrs/mo @$75/hr

travel
there is no travel expense for work in the city of edmonds. we reserve the right to apply a travel charge to the following areas..
- shoreline, montlake terrace.. @ $10
- mulkelteo, brier, lake forest park, kenmore, north seattle @ $25
- lynnwood - (west of 44th) @ $10 (west of 44th) @ $25
- for other locations, please ask


consultation
simple questions by the hour or project. please contact us for more information.

on-site service skills summary
we have experience with many types of business computing situations, be they initial setups, configurations, or troubleshooting. as with all things a2z, we focus on the functionality of your new or existing situation.

networks & servers... workgroups or domains; design & implementation from scratch or current; domain accounts & permissions... configuration, improve, repair, & manage.
server designs & builds... we build competitively priced, quality servers for your functionality... file & print, media etc..
server & pc maintenance... tune ups, diagnostics, configuration, network peripheral & sharing functionality
pc & network security... anti-malware strategy, software & hardware firewalls, data protection, anti-intrusion & spam control.
pc & network privacy... privacy & encryption design & configuration, challenges, and assurance
operating systems... all windows builds including windows server 00,03,07, exchange, windows7,vista,xp,2000,nt,9x
audio, video, voice... we can setup whole-building media sharing & serving.
storage management & implementation... raid arrays, local & cloud automatic backup, network attached storage etc..
communication... outlook, exchange, webmail setup, config, & troubleshooting. setup / management of virtual private networks. voice recognition. wired, wireless, or powerline networks.
observation & surveillance... camera & observation design, setup & configuration of new or current system.
web based ... design and/or maintain all aspects of a new or current website or web-based technology..

why you'll like getting your pc serviced heres

friendly & professional service...
strong customer service and a friendly, professional demeanor will greet you at a2z.

skilled & experienced...
we know your computers, and will help you with the full pc experience; hardware, operating system, and application software. we have troubleshooted & repaired 1000’s of pc’s and networks, and we can help you.


great pricing...
our pricing is a great bang for the buck, generally half of what the geek squad will charge.

quality assurance...
we take pride in doing the job right. we listen to our customers and assure that your needs are met.

honesty, integrity, & trust...
we will always make honest assessments and treat you fairly.

wide variety of businesses experience...
we’ve helped a wide variety of businesses with their software, hardware, networks, their functionality.